Privacy Policy

We keep the personal information we collect to a minimum. Depending on how you contact or work with us, this may include:

• Your name, email address, telephone number and any other information you choose to provide when contacting us.
• Information required to discuss, provide or support services you have asked us about.
• General website usage statistics provided by Ahrefs Web Analytics, such as visitor numbers, pages viewed, device type and browser information.

We use personal information only where we have a reason to do so. This may include:

• Responding to enquiries and communicating with you about services you have asked us about.
• Taking steps at your request before entering into a contract and providing services where we have agreed to work together.
• Meeting our legal, accounting and regulatory obligations where applicable.
• Understanding how our website is used so that we can maintain and improve it.

Depending on the reason for processing your information, our lawful basis may be taking steps before or performing a contract, complying with a legal obligation, or our legitimate interests in operating, supporting and improving our business and website.

We do not use information supplied through an enquiry to automatically add you to marketing mailing lists.

We do not sell or trade your personal information.

We may share information with trusted service providers where this is reasonably necessary to operate our business or provide our services. These may include providers of hosting, email, accounting and other business services.

We may also disclose information where required by law, to comply with a legal obligation or lawful request, or where reasonably necessary to protect our rights, property or safety.

We keep personal information only for as long as it is reasonably required for the purpose for which it was collected, including providing our services and meeting any legal, accounting or regulatory requirements.

We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or loss. We also aim to collect only the information reasonably necessary for the purposes described in this policy.

No method of transmitting or storing information can be guaranteed to be completely secure, but we take reasonable steps to protect the information we hold.

Depending on the circumstances, data protection law gives you rights over your personal information. These may include the right to ask us for a copy of the information we hold about you, to correct inaccurate information, to ask us to delete or restrict the use of your information, and to object to certain uses of your information.

If you would like to exercise any of these rights, please contact us.

We use Ahrefs Web Analytics to understand how our website is used. This provides aggregated information such as visitor numbers, pages viewed and general information about how visitors use the website.

Ahrefs Web Analytics is designed to provide these statistics without using cookies or persistent identifiers to track individual visitors. DoveCreation UK uses this information only to understand the performance of our website and identify ways in which it can be improved.

Our current website analytics setup does not use cookies. Some essential technologies may still be required for the normal operation, security or delivery of the website, but we do not currently use cookies for advertising or visitor profiling.

DoveCreation UK is responsible for the personal information described in this policy. If you have any questions about how we use your information or would like to exercise your data protection rights, please contact us using the details provided on our Contact page.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations. The latest version will always be published on this page.